Shipping policy

Last updated: November 5, 2026

Thank you for shopping with Banksville Designer Fabrics. This policy explains how we ship your order, what it costs, and what to expect after you buy.

Order Processing

Except as otherwise stated on our website, orders are processed within 2 business days (excluding holidays).

Orders placed after noon or on weekends and holidays may begin processing the next business day.

Shipping Methods & Delivery Times

Available shipping methods and estimated delivery times are shown at checkout. Delivery times are estimates, not guarantees, and begin once your order ships. They may be affected by carrier delays, weather, or other events outside our control.

Need faster shipping or a different shipping method? Please call us at 203-846-1333 before placing your order so we can discuss available options and costs.

Shipping costs

Standard shipping is $8 for orders under $125 and free for orders of $125 or more.

Order Tracking

Once your order ships, we'll email you a confirmation with a tracking number and link, if applicable. Please note tracking information may take time to update after you receive it.

Shipping destinations

We currently ship to United States.

Address accuracy

Please check your shipping address at checkout. Contact us as soon as possible if you need to correct it.

Secure delivery

Please choose a secure delivery location where your package can be received safely. If you’re concerned about packages being left unattended, consider using a work address or another secure location.

Lost, damaged, or delayed packages

If your package is lost or arrives damaged, please contact us promptly. We’ll work with you to resolve the issue.

Order Changes & Cancellations

Need to change or cancel your order? Contact us as soon as possible. We may be able to accommodate changes before your order ships, but once it's in transit we're unable to modify it. Any refunds will be issued to the original payment method.